Privacy Policy

This Privacy Policy explains how Gully System Pvt. Ltd. (“Gully System,” “we,” “us” or “our”) collects, uses, stores, shares and protects personal data when you access or use GullyHabits, including its website, web application, mobile application and related services (“GullyHabits” or the “Service”).

By using GullyHabits, you acknowledge that you have read this Privacy Policy.

1. Who We Are

GullyHabits is owned and operated by:

For applicable data-protection laws, Gully System Pvt. Ltd. is responsible for determining why and how your personal data is processed.

2. Information We Collect

2.1 Account Information

When you register or manage your account, we may collect:

• Full name
• Email address
• Phone number, if provided
• Password in encrypted or hashed form
• Time zone
• Profile information
• Account preferences

2.2 Content You Add

When using GullyHabits, you may voluntarily add:

• Life areas
• Goals and descriptions
• Reasons for pursuing goals
• Tasks and recurring actions
• Dates, times and durations
• Priorities and categories
• Progress information
• Notes and other content

This information may reveal details about your health, finances, career, business, relationships, beliefs or personal circumstances. You decide what information to enter and should avoid adding information that is unnecessary or belongs to another person.

GullyHabits is not intended to store medical records, financial account credentials, government identification numbers or other highly sensitive documents.

2.3 Payment and Subscription Information

When you purchase a subscription, an authorised payment provider may collect and process:

• Payment method details
• Billing information
• Transaction identifiers
• Payment status
• Subscription and renewal information

We generally do not receive or store your complete card, bank-account, UPI PIN or payment authentication details. Payment providers process these details under their own terms and privacy policies.

2.4 Technical and Usage Information

We may automatically collect:

• IP address
• Browser and device type
• Operating system
• Device identifiers
• Login times
• Pages and features used
• Error reports
• Referral information
• Cookie and similar technology data
• Security and activity logs

2.5 Communications

When you contact us, we may collect your name, contact details, message, attachments and information required to respond to your enquiry.

3. How We Use Your Information

We may process personal data to:

• Create and manage your account
• Provide goals, tasks, reminders and recurring-action features
• Save and display your content
• Personalise your settings and time zone
• Process subscriptions and confirm payments
• Send service, security, billing and renewal communications
• Provide customer support
• Detect fraud, misuse and security threats
• Diagnose errors and improve performance
• Understand how the Service is used
• Develop and improve features
• Enforce our Terms of Use
• Meet legal, tax, accounting and regulatory obligations
• Establish, exercise or defend legal claims

We will use your information only for lawful purposes and as permitted by applicable law.

4. Communications and Notifications

We may send communications necessary to operate the Service, including:

• Account-verification messages
• Password-reset messages
• Reminders selected by you
• Security notifications
• Payment confirmations
• Trial-expiry notices
• Subscription-renewal notices
• Important changes to the Service or policies

Where required, promotional communications will be sent only with appropriate permission. You can opt out of promotional messages using the unsubscribe option or by contacting us. Essential transactional and security communications may continue while your account remains active.

5. Cookies and Similar Technologies

We may use cookies, local storage and similar technologies to:

• Keep you signed in
• Remember your preferences
• Maintain security
• Understand product usage
• Diagnose technical problems
• Measure website and campaign performance

You may control cookies through your browser. Disabling essential cookies may prevent parts of GullyHabits from working correctly.

Where legally required, we will request consent before using non-essential cookies.

6. How We Share Information

We may share limited information with:

• Cloud-hosting and data-storage providers
• Payment processors
• Email, SMS and notification providers
• Analytics and error-monitoring providers
• Customer-support and security providers
• Professional advisers, auditors and insurers
• Government authorities when legally required

These providers may process information only for authorised purposes and subject to applicable contractual and legal safeguards.

We may also disclose information:

• To comply with a law, court order or lawful government request
• To protect users, the public, our rights or the security of the Service
• In connection with a merger, acquisition, restructuring or transfer of business, subject to appropriate safeguards

We do not sell or rent your personal goals, tasks or account information to third parties for their independent advertising purposes.

7. International Data Processing

Some service providers may process or store information outside India. Where personal data is transferred internationally, we will take measures required under applicable law and use appropriate contractual or organisational safeguards.

8. Data Retention

We retain personal data only for as long as reasonably necessary to:

• Provide the Service
• Maintain your account
• Fulfil the purposes described in this Policy
• Maintain security and prevent abuse
• Resolve disputes
• Meet legal, tax and accounting obligations

When you delete your account, your content will be deleted or anonymised within a reasonable period, subject to backups, legal retention requirements, fraud prevention and unresolved disputes.

Residual copies may remain temporarily in secure backups until those backups are overwritten according to our retention schedule.

9. Your Rights

Subject to applicable law, you may have the right to:

• Obtain information about how your personal data is processed
• Access a summary of your personal data
• Correct inaccurate or misleading information
• Complete or update incomplete information
• Request erasure of eligible information
• Withdraw consent where processing is based on consent
• Manage communication preferences
• Raise a grievance
• Nominate another person to exercise applicable rights in certain circumstances
• Delete your account

You may update certain information through your account settings. For other requests, contact us at hello@gullyhabits.com.

We may verify your identity before fulfilling a request. Certain information may be retained where processing or retention is required or permitted by law.

10. Withdrawal of Consent

Where we rely on your consent, you may withdraw it at any time using the available settings or by contacting us.

Withdrawal does not affect processing lawfully carried out before withdrawal. If the information is necessary to provide a requested feature, withdrawing consent may prevent that feature or the Service from functioning.

11. Account Deletion

You may request account deletion through:

• The account settings, where available; or
• hello@gullyhabits.com

Deleting the application from your device does not automatically delete your account or information.

Before requesting deletion, export or retain any information you wish to keep. After deletion is completed, your information may not be recoverable.

12. Security

We use reasonable technical and organisational safeguards designed to protect personal data, including access controls, encryption where appropriate, secure password handling, monitoring and backups.

No online service can guarantee absolute security. You are responsible for:

• Keeping your password confidential
• Using a strong, unique password
• Protecting access to your device and email account
• Informing us promptly of suspected unauthorised access

13. Children

GullyHabits is intended for users who are at least 18 years old and legally capable of entering into a contract.

We do not knowingly collect personal data from children without legally valid parental or guardian consent. If you believe a child has provided personal data improperly, contact us so that we can take appropriate action.

14. Third-Party Services and Links

GullyHabits may contain links to third-party websites or integrate with third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party services that we do not control.

15. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in the Service, technology, business practices or law.

The updated Policy will display a revised “Last Updated” date. If a change materially affects your rights, we may provide additional notice through email, the Service or another appropriate method.

16. Grievance Redressal and Contact

For privacy questions, requests or grievances, contact:

Please include sufficient information for us to identify your account and understand your request. We will acknowledge and address grievances within the period required by applicable law.